Christmas Quiz

Age Allies #5 – A Christmas Quiz!

“The assumptions we make about people affect how we interact with them. In terms of customer service this can have a profound effect on the customer experience and the outcome of the encounter. My assumption is that you would want your customers to feel valued as individuals.”

This month’s Age Allies blog features a Christmas Quiz to try and challenge the assumptions we make about older people’s physical appearances! See how highly you can score!

Age Allies #4 – Getting Pensive About Your Pension

“There is also an interesting psychological element which has implications not only for income levels but for social attitudes towards older people: younger people are more likely to view their future self as a stranger with whom they have no emotional or physical connection.”

This month’s Age Allies blog tries to get to the root of ageism. Is age discrimination so prevalent in society because younger people can’t imagine their older selves? How do we go about changing this? Read on to find out more…

Glastonbury

Age Allies – Glastonbury and the Perception of Ageing

“When you think of older people what is the image that springs to mind? Where did this image come from? On what is it based? Do you judge all older people from the perspective of that image?

From what I can see now, Glastonbury has changed almost beyond recognition. But then, how would I know? The notion that any music festival can be experienced remotely on TV is absurd. It would be superficial. Judging by appearance is always unsatisfactory as it can never tell the whole story.”

With the papers suggesting the best place to watch Glastonbury is from your sofa, Richard Norman asks if he’d feel out of place at the festival at his age and looks into the ways that society’s perception of older people is often shaped by appearance.