“We’ve been gathering the views of older people in our borough on how to make community groups as welcoming as possible, and what difference this makes. Older people identified a range of factors including meeting and greeting, introductions, seating arrangements, opportunities for social interaction and relationship building, fostering a sense of community and various communication strategies.”

Ageing Better in Camden’s Lydia Shellien Walker tells us how a warm welcome is crucial to making community groups as friendly and inviting as possible.